Licensed in 1991. Robbi's unique approach to
assisting her buyers & sellers have earned her SELLERS top dollar for their
homes in the shortest time possible, and her BUYER/CLIENTS the home of their
dreams at the price and terms they need. Her focus is on the entire family's needs and goals and meeting those needs with great care and
Robbi's goal is to assist her clients with their move using her complete inventory of skills and tools with honesty, creativity, enthusiasm. She has handpicked an exceptional team of people of the best attorney's, tradespeople, mortgage lenders and movers to work with for the past 20+ years in order to assure your sale is a satisfying success!
Robbi is a strong supporter of the Juvenile
Diabetes Research Foundation, The Scleroderma Foundation, The Multi-Service
Eating Disorder Association and a community volunteer for several causes.
"The purchase of our first home was understandably a daunting and stressful thought. We were recommended to Robbi by a family friend who had listed her home with Robbi recently and provided rave reviews. Robbi met with us right away after I reached out and scheduled to time to educate us on the process and provide us many helpful documents and pieces of information we would need along the way. This impressed us right away, as she truly seemed to care about not only finding us a home but making sure we were comfortable with every important choice we needed to make along the way. When it came to negotiations and offer submissions, Robbi blew us away. She checked in with us constantly, advised us every step of the way, made sure we knew what we were getting ourselves into and happy with our decisions. She responded via email/text/phone immediately in high pressure moments when the sellers were counter-offering. The very first home we put an offer in was the one we ended up purchasing, and Robbi was crucial in making sure our offer was the one selected. We know when the day comes to sell this property or move into something bigger as our family grows, Robbi will be the first person we look to work with. She will always have our business."
Andrew Rosenshine - Westborough
"Robbi provided excellent service all around. She understood my needs and was attentive to them throughout the process. I would not hesitate to use her again."
Dina Rabuck - Westborough
"We spoke on the phone and she had us at Hello!! We not only found a realtor, but a friend and family member. She was so knowledgeable and helped us do all the right things to win a bidding war. She represented both buyer and seller and each party felt that we had her exclusively. I never even considered that she was favoring the seller ... etc. "
Susan Fiacco - Grafton
"Robbi is in the right business since her accomplishments are many, solid and made with confidence. She manages to keep her professional manner at all times and strongly advocates for her clients when necessary. The end results leads to positive sales and satisfied clients."
Diane & Chris David - Sutton
"Robbi is hands down one of the best real estate agents we have worked with not only with buying, but also selling. She listens to her clients needs and strongly represents this throughout the entire process from start to finish. The best thing about Robbi aside from her years of valuable experience in the field is the fact that she never pressures her clients. She respectfully encourages her clients to make their own decisions while she provides continued support through the process. Another aspect about Robbi I loved was that she really understands the emotions her clients go through. I don't think enough realtors are mindful about how important this truly is from the client's perspective. I cannot speak highly enough about Robbi. I would recommend her to anyone whether for the purchase, sale, or both of their property! "
Scott Sobolewski - Westborough
"Robbi was great. She was so critical in securing our dream home. She will be our agent again, if we ever sell. I would strongly recommend her to anyone looking to buy or sell a home. She knows her stuff and knows how to get deals done. I can't say enough about how great she was. She made my family so happy! "
Meg & Dave Rezac –
"Knowing how excellent
Robbi is, we didn't consider anyone else when it came time to sell our
property. She was with us through what we knew would be a very long process:
helping us decide when the optimal time to sell was, pricing and marketing our
property, and working with various potential buyers and their agents. She was
incredibly patient and supportive through the whole process, and worked
extremely hard to make a sale happen. I would not trust any of our real estate
transactions to anyone else. She is honest, upfront, hardworking, trustworthy,
timely, and just a wonderful agent to have on your side."
Lynda Coulson – Westborough
"Robbi was someone I
have known for years and always liked. I trusted her as a person with integrity
and knew her as a happy personality. I had no previous experience or knowledge
of her as an agent nor was that critical in my selection. I assumed she knew
her business because of the way she has conducted herself through the 25 years
I have known her. My husband I are very happy with our experience and not only
did we get a great agent but I have rekindled a friendship. What more could I
James Damoulakis - Westborough
"Robbi did a tremendous job at each step of what turned out to be a long process. Her initial pricing,
marketing, staging and showing of the house was excellent, and we originally had a very quick sale of our
home, Unfortunately the buyers pulled out at the last minute due to mortgage issues, so the house had to go
on the market again. Robbi was undaunted and did a great job first in trying to save the original deal and
then getting the house back on the market while helping to keep our spirits up throughout the process. We felt that she really stood by us when the going got more difficult, and was really on top of things
throughout the process."
Catie Foertsch - Westborough
"When we met with Robbi, she was kind, sincere, not sales-y, and not pushy. She had some very practical suggestions for updating our house - and was very knowledgeable about what would make a difference to buyers, and what was a waste of time and money. Robbi's performance was excellent at every step in the process. She really was so careful with us, and respectful of our time. She knows how stressful this whole process can be, and did everything she could to make it easier for us. Cannot recommend her highly enough! "
Attorney Brian Schwartz
"I am always impressed with Robbi's real estate knowledge and attention-to-detail. Robbi possesses excellent communication skills, is a problem-solver and provides her clients with an individualized focus that is second-to-none."
Karen Moraal - Marlborough
"I met Robbi several years ago when she was showing a home. I wasn't ready to purchase a new home at that time but knew because of her warmth, integrity, honesty, expertise and years of experience that when I was ready to purchase a home I would only go with Robbi! My experience in purchasing my first home with Robbi was above and beyond what I had hoped for. She walked beside me through the entire process and made a potentially stressful time enjoyable. I would highly recommend Robbi whether you are selling or buying a home. She is an amazing woman and professional."
Jeff Walker - Westborough
"Robbi was an absolute joy to work with. She was upbeat and positive, and always honest; a quality needed from a person helping us make one of the most important decisions in our lives. She was able to completely understand what our family needed, and was instrumental in getting us into our "perfect" home. Not an easy undertaking for a family of 6 with differing opinions of what "perfect" is!"
Stu Deane - Shrewsbury
"We are so happy that a friend recommended Robbi when we started looking for a home in MA. She treated us like family. She stuck with us after the first purchase fell through and found us the perfect home the next day. We would highly recommend her to anyone looking in the Boro's area."
Sandy Coombs - Northborough
"In 2011 our daughter was born with a rare birth defect called Congenital Diaphragmatic Hernia. She was treated at Boston Children's Hospital for three months after her birth, and I left my job as a Vice President of Operations at a company in CT to stay with her for the following year. Upon returning to work, I was offered a job at Boston Children's Hospital. After much deliberation, I accepted the job, and my husband and I made the decision to move our family closer to Boston.
We met Robbi through a family connection, and quickly began to tell her our story. We had no idea what the towns in the area had to offer. We knew we wanted a safe neighborhood, and a good school system, and were open to any information she could provide us. Robbi listened to our story and then started introducing us to the Boroughs. She showed countless houses, answered multiple questions about neighborhoods, and quelled our fears when we felt like we would never find a suitable home. During our search she really became like a member of the family. Our kids couldn't wait to go see Robbi and the fun new houses she always showed us. She really understood the type of place we wanted to live, and the value we placed in having a great town for our kids to grow up in. She was also ever present and compassionate, even when she was experiencing her own difficult times.
We were so lucky to find the house that we now call home in a quite neighborhood in Northborough. We have been there for 1.5 years now, and have not regretted the decision to move for a minute. Robbi has answered any questions we have had about the area and finding our way around. We owe a lot to her for making us feel so at home in the Borough area."
Shannon Tomai – Hopkinton
“Robbi SOLD OUR HOUSE IN 2 DAYS
for OVER LIST PRICE! Robbi is an expert realtor and within two days of going to
market we had multiple offers and sold our house for more than the list price.
We trusted Robbi's 20+ years of experience and followed her advice regarding
the list price, timing and staging and it paid off! We received multiple offers
within two days and due to her expert negotiating skills, we went under
contract with an offer over list price with a very interested buyer. She helped
us navigate through the offers to determine the most qualified and,
importantly, interested buyer, which helped us breeze through an inspection
process that could have been difficult. We faced a possible deal-breaker issue
a day before closing and Robbi's advice and calming presence helped us sail
right though it! We know that we wouldn't have sold our house so quickly and at
such a high price if it hasn't been for Robbi's expert advice, our trust in
her, and her negotiating skills. We loved working with her not only because of
the (great!) results, but because she is always professional, timely and
friendly. We would recommend Robbi as, simply, the ONLY realtor to ever use and
we are very thankful to her.”
Erich Schoenfish - Milford
"Robbi is an excellent Real Estate Agent that focus' on positive results. She is honest, hard working and delivers what she promises with a high degree of integrity. When we worked with her on the sale of our house she was always available to answer our questions and did a considerable amount of work to make sure the final sale was successfully completed. I recommend her very highly to anyone that values results."
Margie Richards -
"Robbi is the most professional exceptional agent in the business. She goes out of her way to make sure her clients and customers are given great service. Her work ethic is the best, first class. It was a pleasure having her as an agent."
Jeff Kessler - Westborough
"Robbi is a wonderful person to work with and an extremely knowledgeable agent who uses her grace and humor to accomplish the goals we mutually set. Just a terrific agent and highly recommended."
Bob Siegel - Westborough
"When my wife and I decided to sell our home we looked to Robbi knowing we would be in great hands. Robbi guided us through the preparation, sales, negotiation, and transition processes with incomparable expertise and patience. Through her guidance we had two offers in 10 hours and two more within two days, All of these exceeded our asking price. Highly recommend!"
Joe Rofrano – Upton
“Well, 11 days have gone by and of course I'm still unpacking. I'm
settling in very well, getting used to all that's new. My kids and I love our
new home!! If you’re ever in the area, please stop by and say Hi. I can't thank
you enough for listening to what I was looking for and bringing me to what best
fit my budget and how I wanted to live. You’re a true professional and your
employer is lucky to have you! I wish you continued success, good health and
peace. Thank You Robbi! Joe”
Joann Chandler – Westborough
enjoy everything about Robbi! She is warm, personable, and we always felt like
she had our backs. She's very knowledgeable and savvy about the market -
clearly does her homework. She has been spot-on in her predictions, and we have
complete trust and faith in her. Robbi is a gem! At times, the buying and
(especially) the selling of our home was stressful and sometimes confusing.
Robbi was always calm and the voice of reason. She held our hands (literally
and figuratively) throughout the process. I would recommend her
Doug Chandler –
is dedicated, experienced and gets results--and she is wonderful to work with.
I would recommend Robbi without hesitation, she will be your trusted partner
all the way."
Ralph Olney – Hopkinton
Top Qualities: Great Results, Personable, Expert
"I have tried several times to
write a recommendation for Robbi, but I run out of superlatives. She is simply
the nicest, most in-tune, on-the-ball professional real estate agent in Metro
West that you could ever find. If you're looking for a RE Agent, definitely
call Robbi! She sold our house in less that 48 hours, for significantly more
than we were asking or hoped to get. What more could a seller want?"
Michelle Glassburn – Hopkinton
Qualities: Personable, Expert, High Integrity
Robbi was a pleasure. As we searched for the perfect home, her knowledge of the
local market allowed us to be focused and efficient. She took the time to
understand our family and connected those insights to properties in the area.
We are just delighted with our new home and highly recommend Robbi to others
looking to make a move."
Shrier – Westborough (hired several times)
is motivated, positive, extremely helpful - a complete pleasure to work with! I
felt that I was always in good hands. My experience with Robbi has been very
positive - I will always look favorably on our work together. I have
recommended her already to friends and family who have a future sale."
Olney – Hopkinton
could only improve Robbi's service by cloning her. This is the third
transaction that we have used Robbi for. Robbi is the best...hands down. When
we initially met with her, she told us that she wanted to sell our house in the
first weekend. It was SOLD for more than we were asking, and that's exactly
what we did." Wow! "
Josh Loban – Westborough
is a wonderful person and a fantastic agent. She is a consummate professional
and was very consultative during the process of selling our home and purchasing
a new one. I'm certain we didn't overpay for our new home and on the sale of
our existing, she recommend a listing price that got us an offer after 4 days
on the market. I highly recommend Robbi as a real estate agent."
Sathnur – Northborough
“What makes Robbi different from the tons of realtors out there? She
actually listens to what her clients are looking for and helps them find that
dream home. It took us almost 2 years to find the home of our dreams and she
patiently came to every house we wanted to visit and was always reassuring that
we would find the home we wanted and we did! She made the house hunting
experience a lot more enjoyable with her wit, smiling demeanor and positive
attitude not to mention the suggestions she provided based on both her vast
experience and thorough research done on each property.”
Brian Kelly - Northborough
was more dedicated to me than I could have imagined. Although she had many
clients, she not only made me feel like I was her only one, but made me feel
like family. Her attentiveness and expertise are unmatched and she worked
incredibly hard to get me the deal of the century! Hire Robbi Rubenstein!"
Kerry Bulawka – Bolton
"Dear Robbi, I've
finally written this recommendation of your work to share with other LinkedIn
users. It doesn't even describe enough how we feel about what you have done for
us - but I wanted to get something out here soon for you. Hope to see you soon!
Kerry (and Brooke) Details of the Recommendation: "Robbi is absolutely
awesome. She is a very warm and caring person and an expert in her field. She
told us exactly what we needed to do to sell our house. Looking back it so
amazing – I was so overwhelmed last summer thinking about going through all our
stuff and getting the house ready to sell, and in an amazingly short amount of
time we got the house on the market and Robbi got it sold within two months! I
say, hire Robbi and listen to what she tells you, then act on it and your house
will be sold. She became a family member to us and we miss talking with her
regularly, but will stop by to see her soon!"
Mary Ann & Ed Kilroy - Bolton
Robbi, Mary Ann & I want to thank you for your services in facilitating the
sale of 31 Powder Hill Road in Bolton. Your advice, negotiating skills and high
level of professionalism made it happen in a short time in a very difficult
market. In a word, you are the BEST.”
Tom McNamara - Grafton
may be the only realtor I trust. Honest, transparent, passionate, while still delivering results! She's what's "Right" with real estate!"
Laureen Edelson - Westborough
had the pleasure of knowing Robbi for 11 years. Our relationship with Robbi began with
her as our real estate agent. She
was theonlyagent we met with in a greedy seller’s
market who told us that it was not in our best interest to sell our home at
that time – that we would lose money. I
don’t know another broker who would selflessly walk away from a possible
commission. Robbi is always
looking for the best interest of her friends, clients and neighbors.
working with Robbi on a professional level, we became friends. I respect her
integrity, caring for people, sense of humor and laughter – no matter how bad
the situation gets. Robbi
and I have husbands with chronic illnesses, which was one of the bonding points
to our friendship. It
was instrumental to have a friend who understood and supported daily challenges
and fear. Through the
laughter and tears – Robbi started the WELL SPOUSE SUPPORT GROUP. I am so
grateful to her for opening this door for discussions, support and advice to other people going
through the same thing.
I can’t think
of a person – on a personal or professional level – more deserving of THE GOOD
NEIGHBOR AWARD than Robbi Rubenstein."
Karen F. Rothman, MD - Westborough
"I have known Robbi for over a decade as a realtor and a friend. Her work as a realtor is exemplary. She puts her heart and soul into every client as she works to find them a perfect home. Virtually every client she has had feels connected to Robbi for life as a friend and trusted source of help for house related and general life problems.
Personal events in Robbi's life over the last several years have taught her a new way to help families in need. She founded a well spouse group in Westborough this year to give people caring for gravely ill spouses a place to go to talk, listen, and learn how others in a similar situation have coped. I have suggested the group to some of my patients and they have found it to be one of the most meaningful experiences in their lives. Robbi gives each person in her support group a chance to stop and take a moment to breathe, to notice the pain of others, and to allow others to lighten their load by sharing the burdens they face together.
I am proud to call Robbi my good friend and extremely proud of the great work she is doing for others."
Deirdre Allen - Westborough
"Robbi embodies so many superb attributes,
way too long to list, which make her truly an expert in her field. Her
knowledge is always current and enhanced by her commitment to ongoing education
of trends in the market. Most importantly, Robbi is an outstanding person. Her
cheery and positive outlook allowed me, as a seller, to experience minimal
stress during the moving process. Robbi carried it all on her own shoulders!
Any seller, buyer, friend or acquaintance is sure to be inspired having worked
with or having known Robbi."
Barnett - Auburn
can't believe it, against all odds, Robbi found a way to sell my house. I'm in
Australia, my house WAS in Auburn, MA. Despite the time difference and the
physical distance (10,500 miles away), Robbi worked with me, found a buyer, and
made sure it all came together for a reasonable price. So, if you're in the
same time zone and the same state, imagine how awesome she'll be."
Tyo - Marlborough (hired several times)
had the pleasure of working with Robbi in the purchase of three properties in
the last 10 years. I wouldn't hesitate to go to her again or to recommend her
to friends and associates. In particular, she has a great understanding of
local real estate and finance issues, and also brings a wonderful enthusiasm to
Peter Dale – Grafton
is the best Realtor my wife and I have ever worked with. She is very caring,
she really listens to your needs and works very hard to find the best possible
solution for buying or selling a home. She also has a great network of contacts
to help best address all the requirements of buying and selling homes,
Attorneys, Mortgage Brokers, etc. Over the years as we worked with Robbi she
also became a good friend. I would VERY highly recommend Robbi as the best
agent in the Westborough area for buying or selling a home!"
Alcorn – Broker/Owner RE/MAX Prestige
has remained an extremely successful agent in a real estate market that is
somewhat challenging. Robbi has excelled in her career because of her positive
attitude, commitment to understanding the nuances of the market, loyalty to her
client base, and a dedication to real estate education. We are lucky to have
someone with Robbi's skill at RE/MAX Prestige."
Kipp - Northborough & Worcester
"Robbi goes above and beyond to care for her clients and ensure
they reach their goals. She sold our house in less than two weeks during a time
when houses in our area were barely selling at all. I marvel at her expertise,
insight and experience. What I appreciate most of all is the caring attention
she gave each member of our family - during both of our moves. Robbi's
commitment and compassion enabled our family - which includes two young
children - to experience the transition of moving with confidence, joy in our
hearts, and a focus on new beginnings. Thanks very much, Robbi."
had the pleasure of working with Robbi when we decided to buy our first home. I
must say that from the time we first met Robbi till the time we closed the
deal, it was an amazing experience. Robbi was there during all the phases to
help and guide us during this wonderful journey. The thing we really liked
about Robbi was her professionalism and promptness. She would never ever waste
a minute in making things happen. She is also extremely meticulous in every
little thing, whether they were paperwork or communication with the other
We had a very momentous journey and we were extremely happy to have someone
like Robbi to help guide us. I would recommend Robbi to anyone in a heartbeat."
Bill Perkins - Northborough (hired several times)
is an outstanding agent who cares most about ensuring you are in the right
house for yourself and your family. If you are moving to the greater
Westborough area, I would highly recommend that you work with Robbi to find
your new home."
Anne Allar - Westborough
"Robbi Rubenstein sets a standard of professionalism,
attention to detail and efficiency that few can or will match. Working with her
to purchase our new home was seamless and painless. She was not only available
to answer all of our questions, but did so with incredible poise and
efficiency. It was not unusual for us to e-mail her a question at 10:00 on
Sunday night, fully anticipating and expecting an answer the next day, only to
receive one within minutes! Many professionals are available throughout the
work week, but most are not holding their blackberry at 10:00 Sunday night. Even
after the sale was complete, Robbi continued to go above and beyond the call of
duty by helping us learn more about our community. It is no surprise that the
people we've met in our new town seem to hold her in as high of regard as we
do! My husband and I both feel very fortunate to have worked with her and give
our highest recommendation to anyone looking for a fantastic Realtor."
Chad McGowan - Northborough(hired several times)
"I have had the experience of working with a few
Realtors and knowing several, and none have had the knowledge base or ability
that Robbi has. Robbi shifted my expectations of what a Realtor should be.
First, she gets the job done and she gets it done in a timely manner.
Amazingly, she is able to do this with the most positive and professional
attitude of anyone I have ever worked with. She genuinely cared about me, my
family, and my homes (old and new). Her suggestions on staging our old house,
and her flexibility to show us new houses made the process possible in just a
few short months. From the time we went on the market to the time we were
settled in our new home was exactly three months. I am grateful to know Robbi
and to have worked with her as our agent."
extremely difficult circumstances Robbi persevered as no one else would have
until we found the perfect compromise between me and my husband!! Her upbeat
enthusiastic attitude was always very welcome, especially when I was feeling
like giving up. We plan to use her services again in the near future!!!"
Celeste Laak - Westborough (hired several times)
"I would highly recommend Robbi. I am familiar with
many of the local agents in the area having bought and sold a number of houses.
Robbi listed our current home which had a number of challenges given the
existing market. Long after I had given up (and I had given up) Robbi persevered
and was able to sell our home. Robbi is very professional but also provides a
personal, caring touch. She was great in what was a stressful situation - Not
only selling my existing home, but finding me another suitable home under tight
deadlines. Please consider this a full endorsement if you are ever looking for
a realtor! Thanks again Robbi!"
Meghan Rezac - Westborough (hired several times)
the process of finding the right home for us exciting and enjoyable, and as
low-stress as possible.We trusted in
Robbi's expertise, professionalism, and dedication to us and to her work every
step of the way, and certainly made the right decision in working with
her!She was timely, reliable, honest,
and genuine with us.She explained every
step of the process to us thoroughly, and helped lead us to our current
home.I never thought that I would be
disappointed to see the home-buying process come to an end, but I was sad that
our time with Robbi was over! I would never go through the buying or selling
process with someone else!!"
Julie Frisch - Westborough
"Robbi is the most wonderful real estate agent I have ever
worked with. She helped my husband and I find our "HOME", not just
another "house". She spent lots of time with us to find out exactly
what our needs and interests were. Many evenings and weekends we looked at
houses together. Sometimes 2 to 3 repeat-visits to houses we were almost ready
to purchase.....and then finally.....we found the "ONE" !!! The house
is exactly what we were looking for. Thank you Robbi. You are the greatest!!"
Lewis Dittelman - Westborough
can I say that along with everyone who has worked with Robbi believes she is
the best Real Estate agent on Planet Earth and even more enjoyable was to know
we were advised by a close friend, before, during and especially even after our
house was sold and we moved into our new home. Robbi, you are the best."
Nelson - Franklin (hired several times)
"Robbi showed us something that is very
hard to find in people these days. That was the genuine love for her job and
helping people find what they are looking for. She made finding our first home
an easy and stress free process. Robbi made sure we didn't settle for something
we didn't feel comfortable with or a house that we couldn't make "our
home". It's been two months in our new house and we couldn't be happier!
We will be sure to recommend Robbi to our friends and family. We hope everyone
who reads this will consider hiring her as well!!!"
Neil Herzig - Westborough
Rubenstein, who represented us in our recent purchase of our new home, guided
us through the entire process; from start to finish. We want to convey our
sincere appreciation for all that Robbi did to assist us. We credit Robbi for
her experience, knowledge, diligence and a smooth home-buying experience. Robbi
is very personable and knows the market inside and out. My
wife and I valued her 7-day/week efforts and we would unquestionably recommend
Robbi to anyone and everyone looking to buy or sell in this region."
"My husband and I were relocating to Massachusetts
last year and we were given Robbi Rubenstein's name and phone number from a
relative. Both my husband and I found Robbi to be professional, extremely
knowledge about the real estate market in the town we were looking. I would not
hesitate to pass her business card onto someone looking for a realtor."
Jennifer Castriotta - Marlborough "Working with Robbi made the entire experience of purchasing our first home informational and exciting. She was with us every step of the way to guide us throughout the process and help us with anything she could, whether it was simple questions of how a buyers agent works or assisting in every way with our closing. She was not only outstanding in terms of professionalism, but made you feel very comfortable and glad to be around her personally! It was a joy working with her and we are so glad to have her in our lives!"
John Russell- Franklin (hired several times) "I think the most difficult part of this entire recommendation was only being able to select the top 3 attributes to best describe Robbi because all of them certainly apply!
My fiance and I hired Robbi in March of 2009 to help us purchase our first home. After many months of dealing with other realtors and not finding anything to our liking, it was amazing how quickly Robbi got results for us. Within a day of speaking with her we had over 100 properties to look at and narrow down and within a week of first speaking with her we were already out looking at houses.
When it came time to make an offer, Robbi was right on top of everything, walking us through every step and making sure we presented ourselves as strong potential buyers. Robbi has terrific negotiation skills and was able to help us get a great deal on the house we wanted.
I would strongly recommend Robbi to anyone looking to buy or sell their home. Her expertise, negotiation skills, and her genuine concern for our happiness made the purchase of our first home a terrific experience. Thank you Robbi!"
Marc Itzkowitz - Marlborough "We wanted to by a home. My sister-in-law is a part-time real estate agent and was helping me out. She decided that I would have taken too much of her time and told me that she could not spend the time I needed.
We decided to use a professional real estate agent. It is a significantly down market with an abundance of bankrupt homes and bank owned ones and we needed help. I was recommended to Robbi Rubenstein by an acquaintance of mine. I contacted her via email at first and we finally set up a meeting. Even by email, she was a pleasure to deal with, answering questions and just being helpful and friendly.
When we finally met her, at our convenience on a Sunday, I was just blown away by her. Both her exuberance and personality made me completely forget my past experiences with my sister-in-law. Robbi went over everything chapter and verse. We discussed the pros and cons of all types of available homes available in the market and forewarned us of possible problems dealing with them.
Once we finally signed her up, we decided to take the time to see what we wanted. We knew our price range and budget and started looking at options. Every time we thought of a question, I sent a quick email to Robbi, and I had the answer back shortly and then some more information.
When we decided to start looking at houses, Robbi worked with our schedule to see them. She was insistent that we see no more then three on any weekend. We thought it seemed light but we're wrong. Robbi knew the questions we had and gave advice as asked. She let us decide which had potential and which were hopeless. Every time we would ask, she would either know or know who to ask to get us the answer. She is honest and open. She really works with your best interest in mind.
We found our dream house. I would honestly say that without Robbi Rubenstein we would have lost out on the house and still be looking.
Please, if you want to buy a house, do not waste your time with any other agent. She is the most positive and upbeat person you would want on your side. All of the attributes I could pick from describe her. I only could pick three. She is all of them. I cannot gush enough over her.
If you want to ask me anything, please tell Robbi to contact me, Marc, and you can ask anything. I take honor and pride in now calling her my friend and you will too."
Jeb Peterson - Upton "My wife and I recently purchased a house with support from Robbi. With the little knowledge we had being first time home buyers, she was truly an invaluable resource. From the moment we met she set the right expectations and delivered. Personally, I wanted the first house we saw but Robbi educated us enough to make the right decisions. We waited it out and she helped us find the perfect house. Robbi made this experience great and we're very thankful to have had her by our side."
Lee Joseph - Realtor - Coldwell Banker Worcester, MA working together since 1995 "Robbi Rubenstein is a quality person as well as being a very professional and successful realtor. Robbi brings a personal touch to each transaction. I have had the opportunity to work with Robbi in the toughest of market conditions, and she is always a consummate professional bringing valued service to the clients she works with. Robbi is detail oriented. No detail goes unnoticed. I highly recommend Robbi and welcome an opportunity to work with her again--soon!"
Mark Dittelman - Shrewsbury "It is no exaggeration to state how wonderful Robbi is as a person and real estate agent. Without hesitation I would immediately say that there is no other realtor that I would rather do business with. From the start, one can easily see how Robbi is one of the most personable, warm and caring people you will ever meet. She takes her time to make sure that you, the client, is comfortable and confident before making any steps toward the purchase of a home. She will always put the interests of her clients above all else. Robbi has the unique ability of being able to balance her caring nature for her clients with her assertiveness in playing the real estate market. She is able to select the right plan toward the ultimate outcome of finding your dream home. Her optimism becomes yours until this hope eventually turns into reality. Robbi is the all-around best person anyone could ask for to stand in one's corner."
Ross Lefrancois - Auburn "My wife and I hired Robbi this year to purchase our first home and I must say she made every step of the way as easy as it possibly could. Any question we had she quickly responded to and made the process of buying our first house a wonderful experience. I would recommend Robbi to anyone looking for a Real Estate agent that actually cares about their well being and that they get into the right house for them. Robbi was nothing but a pleasure to deal with."
Anita Peterson - Upton "Robbi helped my husband and I purchased our first home this July. From the first time we met Robbi, we knew that she was perfect for us. Not only is she an expert in her field, she is also a very genuine, warm and caring person! She was quick to respond to all of our questions and she took the extra time to assure that we understood everything that was happening and that we were fully comfortable with the decisions we were making.
Aside from all the formalities, Robbi made our entire home buying experience fun! We never thought we would be saying that but we truly looked forward to going out with her to see houses and discussing our possibilities while having a few laughs along the way. She was there for us through all the ups and downs of home buying but not just as our Real Estate Agent but as a friend. My husband and I feel very lucky to have had her on our side and we would recommend her to anyone looking to find their perfect home!"
Michele Becker - Westborough "Robbi assisted my husband and I with the sale of our much loved home. I was impressed by the thoroughness of her comps and her recommendations for listing options. Robbi also had a well thought our plan for who our target customers were and how to go about getting them. She was also sensitive to the fact that this was a very difficult decision for us. Robbi showed compassion, yet was professional. If I moved back to Boston, I would want Robbi to be my realtor.
Rick Contonio Home Inspector - AmeriSpec Home Inspection- 1998-Present "In all my dealings with Robbi, she has always placed her client's interest above all else. I would recommend Robbi to anyone in the home buying process."
Dahlia and Giora Fishman - Westborough "Robbi is by far the best realtor my husband and I have worked with in the last 18 years while having moved through 5 different states. Her vivacious personality coupled with knowledge and compassion contributed to a smooth experience. Robbi is reliable, trustworthy reassuring and straight forward. You will be happy you have chosen Robbi."
Martha Heller - Westborough "I cannot say enough good things about Robbi. Not only did she find us a beautiful house, she provided us with both the market knowledge and the emotional support to make our home buying experience seamless and (even) enjoyable."
Derek & Jenni Speed - Westborough (hired more than once) "Robbi is by far the best real estate agent we have ever worked with. Not only is she excellent at the technical and business aspects of her job, she also exhibits the highest levels of personal and professional integrity. For us, getting our old house sold and our new purchased was important, but doing it in a way that was fair to all parties was critical and Robbi delivered the goods. She makes the entire buying and selling process as painless as possible. You won't be disappointed if you secure her services."
Anthony Vaver - Westborough "Working with Robbi was great. I could easily have checked off all of the Top Attributes to describe her work. We were most impressed by Robbi's knowledge of the real estate market. After taking us on a tour of the town and receiving feedback from us on a few houses currently on the market, Robbi understood exactly what we wanted. When that house went on the market, Robbi immediately called us to say, "This is the house," and she was right. She then expertly helped us negotiate to secure the house. We are now moved in, and we couldn't be happier. We highly recommend Robbi as a real estate agent."
John Williams - Millbury & Westborough (hired several times) "Robbi is by far the best real estate agent that I have worked with. She covers all of the bases. I have used her to both buy as well as sell houses. Her ability to examine the market and make sure we got the most for our houses and paid the right price for the houses we have bought separates her from other real estate agents. She has also helped us find service people well after the transaction was completed. It has been several years since we bought our last house and Robbi has not ever lost touch with us. I highly recommend her!"
Lisa Barall-Matt - Realtor - RE/MAX W. Hartford CT "Robbi is a great business partner to have who can service my client referrals in Massachusetts. Robbi is a great negotiator, a seasoned professional and makes the real estate experience a great one for the clients she serves. You will be glad to hire Robbi to service you when real estate needs arise."
Richard Goggin - Westborough (hired more than once) "Robbi knows the RE market inside out in Westborough. She has helped me buy and sell my house. Nothing but high marks for both experiences!!!"
Deborah Harvell - Shrewsbury (hired several times) "Robbi is
an extremely professional, knowledgeable, and supportive realtor who I
often recommend to friends. She made my first home buying experience
less stressful by providing expert advice (which saved me from making
several mistakes due to my inexperience!) and being easily accessible
for my numerous questions. In addition, she is extremely friendly,
positive, and insightful. I will continue to recommend her highly!" Stephanie Borselli - Westborough "I would highly recommend Robbi Rubenstein. We had a lovely home - but it was on a busy street. And, in today's market, that can be a very tough obstacle to overcome - but Robbi did it. Throughout the process, she was a consummate professional. We always knew that she operated on the highest integrity. Plus, she was continuously on top of her business to make sure that the sale went as seamlessly for us as possible."
Realtor - Daryl Cohan - Coldwell Banker Needham - 2008 - present "Robbi Rubenstein is a wonderful resource for all real estate related needs in the 495 area... It is a pleasure to refer my clients to her as she always represents herself as a calming influence during a busy real estate transaction. She is a terrific person! I recommend her without reservation."
Marc Herzog - (hired more than once) "Robbi is extremely adept as a real estate agent. She treats every client as her primary responsibility, and knows the industry like no other agent I've worked with. I will continue to utilize Robbi's services for a long time to come and am proud to recommend her."
Bill DeRusha and his family worked with Robbi since 2005 Top qualities: Great Results, Personable, Expert "Robbi sold us our last house and the experience couldn't have been better. Even with market prices being off the charts she found us a great fit. Her knowledge, negotiation skills, and personality all played a role. With Robbi, it's not like simply having a friendly realtor help you along, it's like having a friend who is also a realtor lead you through the process. You know that she's always looking out for your best interests. Wonderful experience. I highly recommend her."
Anne Kottler - Westborough "We were considering moving and hired Robbi to help us get our house on the market. She was extremely knowledgeable, thorough, punctual and helpful. Our circumstances changed so we decided not to move. However, we are planning on using Robbi as our Realtor when the time comes."
Jeanie Ricker - Shrewsbury "Robbi Rubenstein is a fabulous realtor at both ends of the process- selling and buying. She represented us through both a sale and purchase and we were enormously satisfied with the results. She took the time to make the process seamless for us and our children."
Madeleine Bogdanov - Westborough "Ms. Rubenstein was a pleasure to work with during our home purchase in Westborough. She was reliable and informative and took care of every detail. She does her absolute best for her clients with professionalism and alacrity. Highly Recommended."
Robert Bertram - Shrewsbury - (hired several times) "Robbi worked with us through a couple of real estate transactions and provided excellent service and advice; she was professional and personal at the same time and always with the right amount of mix. I would not think of using anyone else in this geographic area and I highly recommend her."
Sarah Kipp-McGowan - Northborough - (hired several times) "Robbi was superb. She took great care of us, listened carefully to what we needed, and found us the perfect house in record time. I can't say enough about Robbi's dynamic personality and personal approach. As first-time home-buyers, we were especially grateful for the guidance Robbi provided and the way she eased our concerns and helped us stay focused and calm throughout the whole process. Five years later, we still thank Robbi regularly for finding us the perfect home."
Attorney Carolyn Spring - Westborough (hired several times) "I have worked with Robbi Rubenstein on many occasions-both as a client and as a realtor to whom I have referred my clients. I can honestly say that without Robbi, several deals, including the purchase of my own home, would not have happened. She is excellent at finding buyers for a house, facilitating the sale, finding the right house, and resolving any issues that come up in the course of a real estate transaction. And she does all this while remaining calm and professional and keeping all parties involved calm. I strongly endorse her as a realtor."
Bob Rand - Grafton & Westborough (hired several times) "I have known Robbi and her family for many years. My family had the opportunity to employ her experience, wisdom, and expert knowledge in the sale and purchase of our primary residence. To only choose three attributes describing Robbi is difficult as all should be allowed. She knows her job and executes it with passion, a desire to fulfill, a strong ethical basis, and above all a great personality."
Leslie Sylver - Hired Robbi in 2003 (hired many times after) "We were first time buyers, very new and inexperienced to the buying and qualifying process which we had heard could be frustrating and complicated, at the very least. From our first conversation with Robbi, her professional demeanor, easy going and can-do attitude won us over. Robbi took the time to educate us each and every step of the way, taking time to answer all our questions and making sure we understood and was comfortable about everything that was happening. When we didn't want to call and bother her with too many questions, Robbi would call us out of the blue, just to check up on us and see how things were going. Robbi made us feel like we were part of the family, she was easy to talk to and everyone she referred us to from the Lenders to the painters in the area were professional, courteous, and reliable. Most importantly, we felt she genuinely cared about us, listened to our concerns and made appropriate recommendations that fit within our parameters that we had discussed with Robbi when we first talked. She never lost sight of what was important to us! In our opinion, Robbi is the consummate professional, consistently going above and beyond what is considered mediocre customer service in today's business world. We will continue to utilize Robbi's services and proud to recommend her to our family, friends, and colleagues."
Neil Johnson - Westborough "We were referred to Robbi by a co-worker who said she would be a terrific buyer's broker when we were relocating from another state; they understated her skill and knowledge of the local market. She will determine your needs, wants and dreams and then will put together a personal plan to get you there. She learns quickly what is of interest and what isn't and won't waste your time with poor matches just to get a sale. When you find the right home, she knows how to get it for you. Her client counsel and tenacious negotiating skills deliver results. When looking to purchase a home (and I bet to sell one as well) you want Robbi on your side! Robbi is a great business partner and a pleasure to work with."
Betsy Barr - Westborough (hired several times) "Robbi helped us to find exactly the home that we were looking for and also to get a quick over asking price offer. Robbi patiently worked with us for over a year and expertly helped us to navigate through all aspects of both transactions. I consider Robbi to be an excellent realtor and also a friend. She would be an invaluable asset to any organization."